Shipping policy

Last updated: January 21, 2026

Thank you for shopping with J Walk Entertainment LLC. Please review our shipping policy carefully, as we work with third-party suppliers to fulfill and ship orders.

Order Processing Time

Most orders are processed within 1–5 business days after payment is received.
Processing times may vary depending on the supplier, product availability, or peak seasons.

Once your order has been processed, it will be shipped directly from our supplier.

Shipping Times

Because we use dropshipping suppliers, shipping times vary by product and destination.

Estimated delivery times:

  • United States: 7–20 business days

These are estimated timeframes and not guaranteed. Delays may occur due to customs, carrier issues, or high demand.

Shipping Costs

Shipping costs are displayed at checkout.
Some products may qualify for free shipping, while others may have variable rates depending on supplier and destination.

Tracking Information

Tracking numbers will be provided once available.
Please note that tracking updates may take several days to appear, especially for international shipments.

Multiple Packages

If you order multiple items, they may be shipped separately and arrive at different times, as products may come from different suppliers.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the product or shipping price.

Delays

We are not responsible for delays caused by:

  • Customs processing

  • Carrier issues

  • Supplier delays

  • Incorrect shipping information provided by the customer

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us at contact@jwalkent.com within 2 days of the expected delivery date. We will work with our supplier to resolve the issue.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

For any shipping questions, please contact us:

  • Email: contact@jwalkent.com